Unusual Response - Denver Airport
Posted on June 22nd, 2013
During the final days at Denver’s old Stapleton airport, a crowded United fight was cancelled. A single agent was re-booking a long line of inconvenienced travellers.
Suddenly, and angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, I HAVE to be on this flight and it has to be FIRST CLASS!
The agent replied, I’m sorry sir, I’ll be happy to try to help you, but I’ve got to help these folks first, and I’m sure we’ll be able to work something out.
The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear. Do you have any idea who I am?
Without hesitating, the gate agent smiled and grabbed her public address microphone. May I have your attention please? she began, her voice bellowing through the terminal. We have a passenger here at the gate WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to gate 17.
With the folks behind him laughing in line hysterically, the man glare at the United agent, gritted his teeth and swore F you. Without flinching, she smiled and said, I’m sorry sir, but you will have to stand in line for that too.
Questions or comments? Send me an email